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Candy Doll Cosmetics

“Bunny Girl” lash pack

$14.12 CAD
$14.12 CAD
Sale Sold out
Shipping calculated at checkout.

Glasses friendly

5 pairs of 17mm faux mink lashes

Shipping/FAQ

Frequently Asked Questions: 

How long will it take to receive my order?

Regular tracked shipping                                       2-8 business days 

Express shipping                                                   2-4 business days 



How to contact Candy Doll Cosmetics?

Please contact us anytime through our customer service email: 

 Candydollcosmetics@gmail.com



How do I track my order?

After your order has been processed (1-2 business days) you will receive an email confirmation. 

This email will have all of your tracking instructions, and shipping information. 

If you didn’t receive your confirmation email Please check your spam box. 

Contact  candydollcosmetics@gmail.com If the email can’t be found. Please include your order number 


What should happen after I place my order?  

After you’ve successfully placed an order you’ll receive a confirmation email that shows you what you have ordered, your order number, and shipping information. 

If you didn’t receive your confirmation email 
Please check your spam box. 
Please contact us at 
If the email can’t be found. Please include your order number 

My Canada Post tracking is showing “Delivery Attempted” 

  An attempted delivery means that no one was home or able to answer the door when Canada Post delivered the package. A slip should be left in your mailbox with information to pick up the package. (It will just be your local Canada Post.) 
  If there isn’t a slip left for you, please contact us candydollcosmetics@gmail.com Please include your order number.  

What is the Cancel, Return or Exchange policy? 

 We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase.
 
To start a return, you can contact CandyDollCosmetics@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
 
You can always contact us for any return Questions at CandyDollCosmetics@gmail.com
 
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
 
Exceptions / non-returnable items
All items can be returned as long as the product has not been opened and or used. In this case returns will not be accepted. All items that have not been purchased from the Candy Doll Lashes store can NOT be returned.
 
Unfortunately, we cannot accept returns on sale items.
 
Exchanges
If you would like to return a product you can exchange it for a different one,
If your product is not damaged but  you would like to make an exchange you will be charged shipping for the product we send you but not on the return
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.